FAQ

SIZING

What does BIG, BIGGER, BIGGEST signify? 

They signify sizes S, M, L respectively. You can refer to the size chart and measurement in the blogs/news

 

PAYMENT

What kind of payment modes are there? 
We accept Visa, Mastercard, Amex, Shop pay, apple pay and google pay

 

SHIPPING

Where do you ship to?

We are currently only shipping locally, Singapore.

What are the shipping options locally? 

We ship through Singpost normal mail. 

Is there a same-day delivery option?

We are sorry we don’t have this option currently.

Can I track the delivery of my parcel?

We are sorry we don’t have this option currently.

What do I do if I did not receive my order after the stated delivery window?

Please write to @egowearapparel@gmail.com if you suspect that your order is lost.

 

RETURNS & EXCHANGES

What is the return policy? 

Please refer to our return policy category.

Can I make an exchange? 

We are sorry we don’t have this option currently.

What do I do if I have received a defective item? 

You can take a picture of the defective item and DM us on instagram!